Thank you for shopping at GamerCentral. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
You have 30 calendar days from the date you receive your item to request a return.
To be eligible for a return:
Items must be unopened, unused, and in the same condition that you received them.
Trading card booster packs, boxes, and sealed decks must be factory-sealed. Once a sealed card product has been opened or unsealed, it cannot be returned due to the nature of collectible trading card games.
Items must be in their original packaging with all components and tags intact.
Once we receive your returned item and inspect it to ensure it meets our return criteria:
We will notify you via email regarding the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days (typically 5–10 business days, depending on your bank or card issuer).
You will be responsible for paying for your own shipping costs for returning your item, unless the return is due to our error (e.g., you received an incorrect or defective item).
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (if a prepaid return label was provided by us).
If you received a defective item, a manufacturing error, or an incorrect product, please reach out to us right away at team@gamercentral.shop with photos and details. We will gladly arrange a replacement or issue a full refund at no extra cost to you.
If you have any questions on how to return your item to us, contact us at:
Email: team@gamercentral.shop
Address: 1408 County Road J, River Falls, WI 54022
